From the category archives:

Industry News

U.S. Decides to Relax Restrictions to Export Internet Technologies to Iran and Cuba

Google executive welcomed on Tuesday a U.S. decision to relax restrictions on exporting Internet communications services to Iran, Sudan and Cuba according to press reports.

Bob Boorstin, Google’s director of policy communications, said the Web search company would now be able to offer some of its other products in those countries, such as the mapping satellite software Google Earth, photo management program Picasa and Internet chat client Google Talk.

“This is a great accomplishment,” Boorstin told a human rights meeting in Geneva. “We are hopeful this will help people like yourselves in this room and activists all over the world take a small step down what is certainly a long road ahead.”

The U.S. Treasury Department said the change to existing trade sanctions was intended to help people “exercise their most basic rights” with the help of instant messaging service and e-mail.
Google itself has come under fire recently in countries where it operates.

{ 0 comments }

Google the 800 lb Guerrilla?

by Bill Cullifer on March 3, 2010

Microsoft CEO: Google merits regulatory scrutiny

Recent press reports reflect that CEO Steve Ballmer intends to keep the regulatory heat on Google as his company strives to lessen its rival’s dominance of Internet search stating that Google merits regulatory scrutiny.

According to AP, In an appearance Tuesday at a search engine conference, Ballmer said Microsoft believes Google Inc. has done things to gain an unfair advantage in the Internet’s lucrative search advertising market. He didn’t specify the alleged misconduct.

“We are expressing some of the issues and frustrations we see” with antitrust regulators, Ballmer said. “Sometimes (it’s) unsolicited, sometimes because we have been asked.” Google declined to comment Tuesday. But it has said its actions are aimed at providing better experiences for Web surfers and advertisers.

Yahoo Inc., which is about to team up with Microsoft in search, seems less inclined to get regulators involved as the two companies gang up on Google. “I am actually not interested in government intervention in anything,” Yahoo CEO Carol Bartz told reporters during a Tuesday lunch to celebrate the company’s 15th anniversary. “I think for the most part markets work. I don’t wish antitrust on anyone.”

Reports from the event Microsoft already has helped convince U.S. regulators that Google would break antitrust laws in two proposed deals: a search advertising partnership with Yahoo that was scrapped in 2008 and a digital books settlement that still needs federal court approval. Yahoo also lobbied regulators to oppose the agreement that would give Google the electronic rights to millions of hard-to-find books.

Ciao, an online shopping comparison service owned by Microsoft, has filed an antitrust complaint against Google in Europe. Regulators there say they are looking into those allegations and similar ones made by two other sites, Foundem and ejustice.fr.

Microsoft, the world’s largest software maker, has had its own troubles with regulators. Its bundling of personal computer software triggered a court dispute with the U.S. Justice Department that forced the company to change the way it packages software with its Windows operating system. Microsoft later tussled with EU regulators, too.

Since Microsoft’s own antitrust showdown started in the late 1990s, more people have been relying on their computers chiefly as a conduit to the Internet. The evolution has turned Google’s Internet gateway and other online services into a major threat to Microsoft, which has tried to respond by investing billions of dollars in search technology.

Microsoft has made little headway. Even with some progress since unveiling an upgraded search engine called Bing nine months ago, Microsoft remains a distant third in the U.S. search market.

Ballmer is counting on Microsoft’s 10-year search partnership with No. 2 Yahoo to help close the gap. Regulators cited Google’s 65 percent share of the U.S. search market as one of the reasons for allowing Microsoft and Yahoo to work together.

When the alliance kicks in late this year, Microsoft will start processing search requests on Yahoo’s Web site and pay most of the ad revenue to its new partner. As Microsoft fields more search requests, Ballmer expects the company to collect more data that it could analyze and use to help improve search results. That, in turn, could help the company lure away Google users.

“There is an advantage to having the power of two, as opposed to the power of one,” Ballmer told the crowd at the Search Marketing Expo.

When asked whether he thought Microsoft would overtake Google in Internet search, Ballmer indicated it probably will be a long time before there’s a changing of the guard.

“I don’t know how old I will be when that will happen,” said Ballmer, 53.
As part of its efforts to challenge Google, Microsoft has sought help from Twitter and Facebook — two popular services for sharing information and photographs.

Microsoft, like Google and Yahoo, pays an undisclosed sum for better access to Twitter’s index of short messages. In a bigger partnership, Microsoft spent $240 million for a 1.6 percent stake in Facebook and processes search requests on that site.

Responding to questions, Ballmer played down the possibility of Microsoft buying Twitter or Facebook, which are both privately held.

Shares of Microsoft, which is based in Redmond, Wash., fell 56 cents, or 1.9 percent, to close Tuesday at $28.46. Google, based in Mountain View, Calif., gained $8.37, or 1.6 percent, to $541.06, while Sunnyvale, Calif.-based Yahoo lost 6 cents to $15.73.

{ 0 comments }

Millennial Generation: A Pew Survey

by Bill Cullifer on February 25, 2010

Judy Woodruff, PBS News Hour takes a look at how the millennial generation — people born after 1980 — fits into the current political and economic spectrum. The Pew Center’s Paul Taylor and Amanda Lenhart discuss their new report.

They are 18 to 29 years old. There are some 50 million of them, and they’re often called the millennial generation.

Today, they were the subject of a conference at the Newseum in Washington, D.C. The event, for which PBS served as moderator, coincided with the release of a comprehensive national study conducted by the Pew Research Center.

Among its findings: Millennials are the most diverse generation in U.S. history. Only 61 percent are white, 19 percent Hispanic, 14 percent black, and 5 percent Asian. That contrasts with those 30 and older, a group that is 70 percent white.

The study also found that millennials are voracious users of new technologies, from smartphones to social networking sites. When respondents were asked if they sleep with their cell phone nearby, 83 percent of millennials said they did, far more than their parents or grandparents.

{ 0 comments }

Internet security risks test U.S. government preparedness

by Bill Cullifer on February 23, 2010

WorldFocus.org takes a look beyond the headlines at increasing concerns over cyber-security, a problem that was recently highlighted by an online assault on Google from China.

This event added to fears of a digital attack that could cripple the information superhighway. In Washington, former security officials have met to role-play how the government would cope with such an attack.

For more, Martin Savidge interviews James Lewis, director of the Technology and Public Policy Program at the Center for Strategic and International Studies.

Lewis discusses the readiness of the government to deal with an attack and the likelihood of one taking place. He also talks about how this issue could impact U.S.-China relations.

{ 0 comments }

Beware of the Botnet: Attack hits corporations and agencies

by Bill Cullifer on February 19, 2010

Recent press reports reflect that a significant number of corporations, govt agencies infiltrated by `botnet,’ according to news announcements.

According to Wikipedia, a Botnet is a jargon term for a collection of software robots, or bots, that run autonomously and automatically. The term is often associated with malicious software, but it can also refer to the network of computers using distributed computing software. While botnets are often named after their malicious software name, there are typically multiple botnets in operation using the same malicious software families, but operated by different criminal entities.

While the term “botnet” can be used to refer to any group of bots, such as IRC bots, this word is generally used to refer to a collection of compromised computers (called zombie computers) running software, usually installed via drive-by downloads exploiting web browser vulnerabilities, worms, Trojan horses, or backdoors, under a common command-and-control infrastructure.

A botnet’s originator (aka “bot herder” or “bot master”) can control the group remotely, usually through a means such as IRC, and usually for nefarious purposes. Individual programs manifest as IRC “bots”. Often the command-and-control takes place via an IRC server or a specific channel on a public IRC network. This server is known as the command-and-control server (“C&C”). Though rare, more experienced botnet operators program their own commanding protocols from scratch. The constituents of these protocols include a server program, client program for operation, and the program that embeds itself on the victim’s machine (bot). All three of these usually communicate with each other over a network using a unique encryption scheme for stealth and protection against detection or intrusion into the botnet network.

A bot typically runs hidden and uses a covert channel (e.g. the RFC 1459 (IRC) standard, twitter or IM) to communicate with its C&C server. Generally, the perpetrator of the botnet has compromised a series of systems using various tools (exploits, buffer overflows, as well as others; see also RPC). Newer bots can automatically scan their environment and propagate themselves using vulnerabilities and weak passwords. Generally, the more vulnerabilities a bot can scan and propagate through, the more valuable it becomes to a botnet controller community. The process of stealing computing resources as a result of a system being joined to a “botnet” is sometimes referred to as “scrumping.”

Botnets have become a significant part of the Internet, albeit increasingly hidden. Due to most conventional IRC networks taking measures and blocking access to previously-hosted botnets, controllers must now find their own servers. Often, a botnet will include a variety of connections and network types. Sometimes a controller will hide an IRC server installation on an educational or corporate site where high-speed connections can support a large number of other bots. Exploitation of this method of using a bot to host other bots has proliferated only recently as most script kiddies do not have the knowledge to take advantage of it.

Several botnets have been found and removed from the Internet. The Dutch police found a 1.5 million node botnet and the Norwegian ISP Telenor disbanded a 10,000-node botnet. Large coordinated international efforts to shut down botnets have also been initiated.[4] It has been estimated that up to one quarter of all personal computers connected to the internet may be part of a botnet.[5]

According to recent press reports, security experts have found a network of 74,000 virus-infected computers that stole information from inside corporations and government agencies. The unusual thing about the incident is not that it happened but that it was discovered, and it is a reminder of the dangers of having computers with sensitive data connected to the open Internet.

More than 2,400 organizations, including financial institutions and energy companies and federal agencies, were infiltrated by the “botnet,” according to the NetWitness Corp. security firm, which discovered it.

NetWitness didn’t name the companies or agencies whose computers were compromised. The Wall Street Journal said the affected companies included Merck & Co., Cardinal Health Inc., Paramount Pictures and Juniper Networks Inc. Merck and Cardinal Health said in statements Thursday that one computer in each company was among those in the botnet but no sensitive information was taken.

The victims don’t appear to have been specifically targeted, unlike the recent computer attacks on Google Inc. that prompted the Internet search leader to threaten to pull its business out of China. That’s an important distinction, because it shows how online secrets can fall into the wrong hands even when criminals aren’t necessarily looking for them.

“This kind of stuff is out there and it’s pervasive,” said Amit Yoran, CEO of NetWitness and former cybersecurity chief at the U.S. Department of Homeland Security. Parts of the botnet discovered by his firm likely are still active. He said the network appears to be run from computers in Eastern Europe and China, but it’s not certain the perpetrators are there.

Botnets are networks of poisoned PCs that are remotely controlled by hackers and behave like their criminal robots. The PCs are often infected when their owners visit bad Web sites or open malicious e-mail attachments.

Botnets are a major tool for cybercrime. They help criminals amass troves of stolen data that they can sell on the black market or use for their own schemes, such as yanking money from victims’ bank accounts.

The biggest on record is the one created by the Conficker worm. That infected anywhere from 3 million to 12 million PCs running Microsoft Corp.’s Windows operating system and is still active.

The botnet NetWitness discovered used malicious software called “ZeuS” that steals passwords and other online credentials. It’s primarily focused on poaching Internet banking credentials and is well known in the security community.

The fact that so many companies and government agencies were hit generally appears to have been incidental. Yoran said the attackers were targeting specific information rather than specific organizations.

Still, they were very successful, snatching more than 68,000 credentials over four weeks. Most of those credentials were login details for Facebook and Yahoo and other personal e-mail services. On the face of it those aren’t the most sensitive pieces of information, but they can hold the keys to unlocking other types of online accounts and private data.

Security experts who weren’t part of the NetWitness report said the findings illustrate the growing risk from the ZeuS software, whose authors are constantly updating it to evade detection by antivirus software and other security measures.

A bigger concern, Jackson said, is a new version of ZeuS that has appeared in the last few months and is more powerful and even harder to detect.

{ 0 comments }

Web’s Generation Gap and Internet Stats

by Bill Cullifer on February 17, 2010

Report: Internet, broadband, and cell phone statistics

Internet users tend to skew young, with a sharp drop-off in online activity among 65 and older.

Overview of the Pwe Internet and American Life Project

In a national survey between November 30 and December 27, 2009, we find:

  • 74% of American adults (ages 18 and older) use the internet – a slight drop from our survey in April 2009, which did not include Spanish interviews. At that time we found that 79% of English-speaking adults use the internet.
  • 60% of American adults use broadband connections at home – a drop that is within the margin of error from 63% in April 2009.
  • 55% of American adults connect to the internet wirelessly, either through a WiFi or WiMax connection via their laptops or through their handheld device like a smart phone.  This figure did not change in a statistically significant way during 2009.

These data come from the Pew Research Center’s Internet & American Life Project. The most recent survey was conducted from November 30 to December 27, 2009, using landline and cell phones and including interviews in Spanish. Some 2,258 adults were interviewed and the overall sample has a margin of error of ± 2 percentage points.


Internet Users

Not all Pew Internet Project surveys include Spanish interviews, so these survey results are not completely comparable to all previous Project surveys. This latest survey finds that 74% of adults use the internet, a figure that has not markedly changed since early 2006, when we measured the online population at 73%. There is some variation from survey to survey. Here is the current profile of internet users:1

Internet Demographics: 74% of adults use the internet, a figure that has not markedly changed since early 2006, when we measured the online population at 73%.

These latest figures add to a long-term picture in Pew Internet Project data that there has been little significant growth in the overall internet user population since 2006.

Internet Users

Broadband Users

Again, this survey included Spanish interviews and that somewhat decreased the number of Americans reporting that they have broadband connections in their homes. Some 60% of adult Americans said they had home broadband connections in this survey and here is a portrait of the home broadband users:2

Broadband Demographics: Some 60% of adult Americans said they had home broadband connections

Broadband use at home has risen fairly consistently since the Pew Internet Project began to measure it in 2000, but growth rate has slowed somewhat in the general population.

Broadband use at home has risen fairly consistently since the Pew Internet Project began to measure it in 2000, but growth rate has slowed somewhat in the general population.

Wireless Users

Overall, 55% of Americans connect to the internet wirelessly at least on occasion. The Pew Internet Project measures wireless connectivity to the internet in several ways. First, it looks at those who connect via standard computer. Some 46% of adults now own laptop and, among them, 83% connect via WiFi and 28% connect via wireless broadband. In this survey, we also found that 83% of adults have cell phones or smartphones and, among them, 35% have accessed the internet via their phone. Here is the portrait of wireless users:

Wireless Demographics: Overall, 55% of Americans connect to the internet wirelessly at least on occasion.

{ 0 comments }

Best and Worst Super Bowl “Internet Co.” Commercials: GoDaddy.com minus 10 & Google plus 10

Historically speaking, I tend to stay neutral when it comes to critiquing internet companies that support Web professionals. That said, its time to weigh in and voice an opinion on several of the Internet centric ads that ran yesterday during the super bowl.

Results:

* GoDaddy.com – 10 (very bad)
* Google plus + 10 (very good)
* Monster.com + 5 (good)

Here’s the ads and my two cents:

From a practicing Web professional perspective, T&A is so yesterday. The Web and the Web profession has a lot more to offer and we need better representation team GoDaddy.

First class! Way to go team Google.

Very well done and a little bit of hot tub can go a long way!

{ 2 comments }

According to New York Times press reports its “taking a step that has tempted and terrified much of the newspaper industry, The New York Times announced on Wednesday that it would charge some frequent readers for access to its Web site — news that drew ample reaction from media analysts and consumers, ranging from enthusiastic to withering.”

Beginning in January 2011, unlimited access to NYTimes.com will require a paper subscription or payment of a flat fee.
Starting in January 2011, a visitor to NYTimes.com will be allowed to view a certain number of articles free each month; to read more, the reader must pay a flat fee for unlimited access. Subscribers to the print newspaper, even those who subscribe only to the Sunday paper, will receive full access to the site without any additional charge.

“This announcement allows us to begin the thought process that’s going to answer so many of the questions that we all care about,” Arthur Sulzberger Jr., the Times Company chairman and publisher of the newspaper, said in an interview. “We can’t get this halfway right or three-quarters of the way right. We have to get this really, really right.”

For years, publishers banked on a digital future supported entirely by advertising, dismissing online fees as little more than a formula for shrinking their audiences and ad revenue. But two years of plummeting advertising has many of them weighing anew whether they might collect more money from readers than they would lose from advertisers.

“You can’t continue to be The New York Times unless you find” a new source of revenue, said James McQuivey, media analyst at Forrester Research.

{ 1 comment }

Web Security Predictions for 2010

by Bill Cullifer on January 3, 2010

Web Security Threats Projected to Grow for 2010

2010 will see increasing Web security threats and are projected to grow to users of social networking and media sites such as Facebook and Twitter, according to security vendor McAfee. “In 2009 we saw increased attacks on websites, exploit cocktails thrown at unsuspecting users, infrastructure failure via natural and unnatural causes, and ‘friendly fire’ become a larger problem than ever.”

The report also warns future users of the Google Chrome operating system to be aware of attacks in HTML 5.

“It really speaks to a Web 2.0 world. People communicate differently today, people transact and pay their bills differently today, and that drives today’s criminals,” ABC Science quoted David Marcus, director of security research and communications for McAfee Labs, which this week released its 2010 Threat Predictions report, as saying. “Bad guys tend to go where the masses go,” he added.

Not only has the volume of threats escalated dramatically, the delivery methods have also become more sophisticated, he said.”With Facebook reaching more than 350 million users, we expect that 2010 will take these trends to new heights,” security vendor McAfee said in its “2010 Threat Predictions” report

{ 0 comments }

“Don’t Hire Your Nephew to Build Your Small Business Website” says the makers of Intuit

Intuit, the maker of Quicken is hitting the traditional airwaves and social media channels with ads depicting disgruntled small business owners regarding the build out of their websites. The YouTube ad featured below for example entitled, “Don’t Hire Your Nephew to Build Your Small Business Website” hits the point home.

At first glance, I thought to myself that I should cancel my subscription to Quicken in protest for picking on the Web design tribe that we here at the WOW represent. Then again, I’m not a customer of Quicken or any Intuit products that I know of so that won’t work out very well.

After giving this some thought, I think the ad does an effective job at communicating the reasons that small businesses should “hire a Web professional” in the first place. As a result, the ad campaign is kind of growing on me. That’s not to say that all nephews that create websites are bad mind you. I know a few personally and they do very nice work!

As the executive director for the Webprofessionals.org organization, I’ve been getting hundreds of calls over the years from disgruntled small business owners asking if WOW could intervene on their behalf to settle contract disputes. I suppose ads of this nature are inevitable. Ugh, so thanks I guess for that Intuit!?!

The walk away from this ad for Web professionals I suppose is to take it in stride. It comes with the territory. General contractors and those in the construction trade face similar issues every day and have for years. Makes a great case for ethical behavior, a Web professional code of conduct and best practices I’d say. Changing the public’s perception however is a whole another discussion.

{ 0 comments }