WOW Certified Web Administrator Associate (CWAA)

Program Overview

Based on research of industry needs and competencies and skill sets identified as essential for Web technology workers, WOW has designed the following guidelines, learning objectives, and resources as a foundation for those pursuing knowledge, experience, and/or careers as Web Administrators and or Webmasters. The guidelines, objectives, and resources are designed to make the learning experience comparable to one experienced in college-level courses by providing course descriptions and learning objectives. After completing the CWAA guidelines and resources, individuals may take the WOW Certified Web Administrator Associate Certification Exam.


The WOW Certified Web Administrator Associate (CWAA) examination measures essential competencies for aspiring or practicing Web Developers. The examinee must demonstrate knowledge of Site Admin & Maintenance, Networking Basics, Hardware and infrastructure, Web Business Management, Security at the standard defined by this test specification. The skills and knowledge measured by this examination are derived from an industry-wide and worldwide job task analysis which was validated through a survey of hundreds of designers. The results of the survey were used in weighting the domains and ensuring that the weighting is representative of the relative importance of that content to the job requirements of a WOW Certified Web Administrator Associate. The intent is to certify individuals in a body of knowledge that is identified and accepted as the baseline or foundation of any Web Designer.

The exam contains 70 questions. Examinees have 60 minutes to complete the exam. The exam is currently only available in English and available online.

NOTE: This examination blueprint for the WOW CWDVA examination includes the weighting, test objectives, and example content. Example topics and concepts are included to clarify the test topics and should not be construed as a comprehensive listing of all the content of this examination.

The table below lists the domains measured by this examination and the extent to which they are represented in the examination.

Topics of the exam include:

Domain % Of Examination
Site Admin & Maintenance 30%
Networking Basics 25%
Hardware and infrastructure 25%
Security 13%
Web Business Management 7%
TOTAL 100%

Examination Description

The examinee selects, from four (4) or more response options, the option(s) that best complete(s) the statement or answer(s) the question. Distracters or wrong answers are response options that examinees with incomplete knowledge or skill would likely choose, but are generally plausible responses fitting into the content area. Test item formats used in this examination are:

Multiple-choice: The examinee selects one option that best answers the question or completes a statement.

Multiple-response: The examinee selects more than one option that best answers the question or completes a statement.

Sample Directions: Read the statement or question and, from the response options, select only the option(s) that represent(s) the most correct or best answer(s).

Content may include the following. Below is a list of topics for each course objective followed by a list of recommended textbooks.

Examination Domains and Topics

  1. Site Admin & Maintenance
    Content may include the following:

    • Planning and allocating resources
    • General maintenance issues
    • Testing and bug reporting
    • Content management
    • Maintenance logs
    • Account administration
    • Mail – POP, IMAP, SMTP
    • Routine back-ups
    • Disaster Recovery
    • Password administration
  2. Networking Basics
    Content may include the following:

    • Network design and infrastructure
    • LAN vs. WAN, DNS
    • Internets, Extranets, Applications, Security
    • TCP/IP, UDP and HTTP
    • Management Issues
    • Engineering a Web site
  3. Hardware and infrastructure
    Content may include the following:

    • Network hardware
    • Web site application design and development
    • Deploying the site to a server
    • Install and configure web server software
    • Create and implement system policies
    • Implement and manage fault-tolerant volumes
    • Create and manage partitions
  4. Security
    Content may include the following:

    • Network Security
    • Firewall
    • SSL
    • Spoofing
    • PGP and Digital Certificates and Cookies
    • Encryption
    • Hosting: Shared, Dedicated, VPN
  5. Web Business Management
    Content may include the following:

    • General business models
    • Alignment, sponsorship, ROI
    • Project management

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